Managed IT Help Desk Services, Toronto
Welcome to Summer Digital, Toronto’s #1 IT Help Desk Service provider
Dependable Help Desk Services and Support
Give your business the boost it needs by transitioning from reactive IT support to proactive solutions
Summer Digital’s IT Help Desk Solutions in Toronto offers companies a dependable technical support team for all their tech woes. Our solutions include diagnostics, repairs, data migration, security, configuration, troubleshooting, software maintenance, and more.
Get industry-leading IT support you can depend on today.
Reliable IT Helpdesk Support Services in Toronto
With our managed IT Helpdesk Support Services, businesses get access to:
Unlimited Remote Support: Fast and reliable remote desk support, including cloud services and disaster recovery.
Administrative Tasks: Creating user accounts, groups, email addresses, Outlook profile setups, distribution lists, file permissions, password resetting, etc.
PC and Network Troubleshooting: Network and database connectivity, PC hardware and software diagnosis, mobile devices, and more.
Managed IT Support: IT consultation, maintenance, Managed IT services, and setting up and troubleshooting IT infrastructure for remote access and control.
Incident Management: Tracking, prioritizing, and managing issues promptly and efficiently to take preventative measures.
Application Maintenance and Support: Comprehensive support for Microsoft Office 365, email services, browsers, and third-party software.
Benefits of Choosing Us as an Unlimited IT Help Desk Service Provider in Toronto
23 Years
Providing quality Managed IT Services in Toronto
100+
Support tickets closed per day at Summer Digital
80+
Combined technical certifications held by our staff and SMEs
Your Reliable IT Help Desk Services Provider
Reduced problems and proactive issue-handling
Reliable support during business hours
Tailored services that foster business growth
Improved productivity
Reduced downtime and IT failures
Increased network security
Regular security fixes and hardware patches
What Do Our Clients Say
Hands down the best digital agency that I have worked with to date!! Summer Digital have been instrumental in the recent re-design & build of our company's digital presence.Combining excellent strategic guidance with speedy technical execution - Saad, Fahad & the team have been a pleasure to work with, delivering a seamless service for us from start to finish, with results that totally exceeded our expectations.I cannot recommend them highly enough as an exceptional partner for your business.Emma HutchisonExec Creative Director | Sweet&Chilli
Saad and team have been helping us build a website and improve our design and automation for our Toronto based charity. Its been a pleasure working with them, and their standard of work is extremely high. most definitely a highly positive experience and i wouldn't hesitate to work with them again.
Summer Digital is a very organized and professional team that actually cares about its clientele and goes the extra mile for them. Very satisfied with their services.
An amazing team to work with. Up-to-date with their branding, marketing & design practices. Very satisfied. If you're seeking top-notch digital media services, think SUMMER DIGITAL!😊👍😊
A superb experience with Summer digital. A very professional & experienced team with great ideas, creativity, technical skills... and more. Most of all, they are very down-to-earth and always ready to connect with you when you need them. Highly recommended!
We are a film production house and found it was hard to source professionals who understood our design aesthetic. We worked with Summer digital for our brand website, logo and content. The team was able to showcase our portfolio and show off our strengths to a number of clients. Would not hesitate to recommend.
I have just recently been in touch with Summer Digital for a digital strategy consultation. My consultant was kind enough to tell me all I needed to know about brand positioning, community outreach, and so much more! They were extremely helpful and I would recommend them to everyone! Thank you, Summer Digital!
Find out how our IT Help Desk Services can empower your business.
FAQ’s
What is an IT help desk?
IT help desk is an outsourced team of technicians that provides businesses with IT assistance and help. Help desk services include network monitoring, security, PC repair, hardware and server maintenance, software updates, proactive maintenance, and more.
Who uses IT service desk software?
Small to large-scale businesses and boutique firms that require fast, comprehensive, and reliable tech support remotely benefit from IT service desk software.
How does an IT help desk work?
Users contact help desks to resolve any tech issues that arise. The help desk support staff provides remote help and guidance to users experiencing a problem and may escalate the concerns to a tech specialist.
What is the difference between desktop support and help desk support?
Desktop support is a specific service that solves only desktop or laptop issues. Help desk support provides quick, basic fixes such as password resetting, hardware or software troubleshooting, network connectivity issues, and more.
What is the difference between IT help desk support and technical support?
Help desk support caters to general IT issues that arise and helps resolve them through advice, guidance, and key information. Technical support, on the other hand, assists with technical and complex IT issues.