Products and Solutions

Conversational Banking

Redefining Customer Interaction with Conversational Banking

At Summer Digital, we excel in creating software solutions that empower organizations to elevate efficiency, reduce costs, and achieve their strategic objectives, especially within the fintech sector.
Our experienced team of developers, designers, and project managers collaborates closely with clients to deliver customized, scalable, and secure solutions that enhance user experience and meet the unique demands of the financial services industry.

Secure and Convenient Conversational Banking

Conversational Banking by Summer Digital is a secure and convenient service that transforms traditional banking interactions into dynamic, real-time conversations via popular messaging platforms like WhatsApp.
This service enables customers to perform a wide range of banking transactions such as checking account balances, transferring funds, paying bills, and more, all through the convenience of their smartphones.
Available 24/7, Conversational Banking eliminates the need to visit branches or access banking services through traditional online platforms.

Software Solutions

  • Automated Responses and Bot Interactions

    Streamline customer queries and transactions with intelligent automation and chatbots.

  • Campaign and Broadcast Messaging

    Engage multiple customers simultaneously with tailored messaging and updates.

  • Integration with Financial Services

    Seamless connectivity with core banking systems for real-time transaction capabilities.

  • Retail Ordering and Payments

    Enable direct purchases and payments over the platform, enhancing user convenience.

  • Location-Based Services

    Offer personalized services based on the customer’s geographic location.

  • Live Chat Support

    Provide real-time assistance with a human touch for complex queries and enhanced customer service.

  • Comprehensive Transaction Capabilities

     Including bill payments, credit card payments, and chequebook requests.

Benefits of Our Conversational Banking

For Customers

  1. Convenience and Accessibility

    Bank anytime, anywhere, without visiting branches or using a desktop.

  2. Security

    State-of-the-art security measures including end-to-end encryption to protect data and transactions

  3. User-Friendly

    Easy to use interface that integrates seamlessly into everyday communication apps.

For Banks

  1. Enhanced Customer Satisfaction and Retention

    Improve customer experience through convenient and personalized interactions.

  2. Cost Savings and Streamlined Processes

    Reduce operational costs with automated responses and decreased reliance on physical branches.

  3. Increased Revenue Opportunities

    Leverage upselling and cross-selling through personalized offerings.

Prioritizing Security and Privacy

At Summer Digital, we prioritize the security and privacy of your data. Our Conversational Banking platform is built with leading-edge security protocols to ensure all communications and transactions are secure. We adhere strictly to regulatory standards to safeguard personal information and transaction details.

Experience the future of banking with Summer Digital’s Conversational Banking — Your tool for enhanced customer engagement and operational efficiency.