Summer Digital is an expert WhatsApp API services provider in Toronto, that’s here to redefine the way you convert leads into sales. How important is it for you to connect with your customers the right way? With over two billion users and counting, WhatsApp is not just another app on your mobile phone but rather the most popular messaging app tool for business as well. Talking with friends or family is an added benefit and businesses around the nation are increasingly turning to use it too – because connecting on your favorite channel can be tough!

There are a lot of good reasons why you should consider implementing business-oriented features with our top-rated WhatsApp API services:

  • It boasts a 98% open rate when compared to other types such as email at just 20%. You’ll avoid crowded inboxes by communicating directly through messages instead; plus establishing long-term connections means less time wasted between meetings/contact attempts.
  • A messaging app makes it easier for you to solve customer questions and improve your conversion rate by reacting faster. You can also satisfy customers more easily with the help of messaging and stay connected to them building an excellent brand reputation along the way.

Summer Digital: WhatApp Solutions for Businesses

WhatsApp has two methods for running your company on the platform

WhatsApp Business API

The WhatsApp Business API is a fast, secure, and reliable way for businesses to reach their customers all over the world. It helps you establish and maintain a high level of customer service by automating, managing, and responding to messages from customers.

The WhatsApp Business API is perfect for:

  • Large businesses with a global customer base
  • Businesses that need to respond to customers at scale
  • Businesses that want to automate customer support

Some of the features of WhatsApp Business API:

  • You can send messages to your customers 24/7 with automated messages
  • You can send one-to-one messages as well as group messages
  • You can use rich media like images, videos, and documents to enhance your communication.
  • You can track whether your message has been read or not
Whatsapp Business Api Service Provider Toronto

WhatsApp Business App

The WhatsApp Business app is a free to download app that was built with the small business owner in mind. You only get basic automation features with this app but it’s perfect for the business just getting started on WhatsApp.

The WhatsApp Business app is perfect for:

  • Small businesses that are just getting started on WhatsApp
  • Businesses that want a simple way to communicate with their customers
  • Businesses that don’t need advanced automation features

The WhatsApp Business app is perfect for:

  • You can create a business profile with information like your address, website, and email
  • You can communicate with your customers one-on-one as well as in groups

  • You can use rich media like images, videos, and documents to enhance your communication.
  • You can track whether your message has been read or not
  • You can create automated messages to greet new customers or answer frequently asked questions
WhatsApp Business App

The Best WhatsApp API Business Provider In Toronto

At Summer Digital, we provide the perfect WhatsApp API services for businesses in Toronto. We have a team of experienced developers who can help you get the most out of WhatsApp for your business. Contact us today to learn more about our WhatsApp API services.

Popular WhatsApp Business API Features To Delight Your Prospects

When you use the WhatsApp Business API from Summer Digital, you’ll have access to a variety of features that will help you better serve your customers and prospects. Here are some of the most popular features:

Popular WhatsApp Business API Features To Delight Your Prospects

Templated Messages

Proactively send commonly used messages to your customers with the help of templates. This will save you time while ensuring that your messages are consistent and accurate.

One-Time Notifications

With one-time notifications, you can send time-sensitive information to your customers without having to worry about them missing your message. This is perfect for things like appointment reminders, shipping notifications, and special promotions.

Rich Media Messages

Enhance your messages with photos, videos, and documents to make them more engaging and informative. Rich media messages are perfect for things like product demonstrations, tutorials, and virtual tours.

Message Customization

With message customization, you can personalize your messages to each customer based on their preferences. This will help you build better relationships with your customers and ensure that they always receive relevant information.

Interactivity

With interactivity, you can add buttons to your messages that allow your customers to take action. This is perfect for things like RSVPs, polls, and surveys.

Chatbots

With chatbots, you can automate your customer support so that you can provide help 24/7. This is perfect for businesses that want to scale their customer support without increasing their headcount.

Why Do I Need Whatsapp API  Services?

If you are a business owner, then getting in touch with your clients is essential. It doesn’t matter what kind of business you run. Small businesses can benefit from the Whatsapp API as much as medium or large businesses. E-commerce has made all businesses accessible to all parts of the globe. Are you ready to maintain your communication with your customers and other companies via Whatsapp business API and see your business thrive on a monthly basis?

Invest your money wisely and get a service that will make your communication with any client easy, fast, and possible through any phone or device.

WhatsApp Business Account Toronto: What Do I Need To Know?

You know WhatsApp as the popular messaging app that you use to contact friends or family. However, WhatsApp has a couple of options for professional use, one of which is WhatsApp Business API which was introduced in the summer of 2018. API stands for application programming interface and it gives the opportunity to businesses to receive and reply to unlimited WhatsApp messages.

To understand what the WhatsApp API does, you need to think of it like a person who holds WhatsApp in one hand and a professional team messaging tool on the other. If you are a business owner, you can use WhatsApp API integration with an official WhatsApp Business Solution Provider.

If we want to put it really simply, we would say that your business communication is now possible with WhatsApp API more easily, quickly, and efficiently. Imagine calling each and every one of your clients!

WhatsApp Business API & WhatsApp API: A Few Things To Remember

In the case of small businesses, WhatsApp business API is possibly the best solution because it has all the benefits of WhatsApp API without bulk messaging, which may not be of use anyway.

Read on the list of useful tips to get you familiar with WhatsApp Business API:

  1. It works best with small sales teams (1-6 employees). Having multiple users means that you need to assign one person for the communication alone.
  2. Being able to respond immediately is a definite bonus-so when dealing with a manageable clientele, this is possible for a person to respond instantly or within 10 minutes.
  3. WhatsApp Business API allows you to send a message to 256 contacts maximum so for a small business, it works just fine.
  4. There is no need for a chatbot as the communication is possible with employees.

Why Do I Need SEO?

Search engine optimization is important for the following reasons:

  1. It increases the volume of people who are viewing your website, i.e. the organic traffic (traffic that has not been paid for). Increasing your organic traffic means more people are finding your website with a search on search engines.
  2. It increases your brand identity and brand awareness. Coming up on Google searches means more people are viewing your brand. Here a successful logo design and development can make all the difference. This traffic is high-intent because your website comes up even when people are not distinctly searching for it.
  3. Search engine optimization is an integral part of any marketing strategy. If you want your website to be on the good side of Google, you need to have top-of-the-line search engine optimization. This means that the user finds your site easy to navigate and ultimately finds the information they are looking for.
  4. Search engine rankings and search engine optimization do not cost a lot. SEO services are usually low cost but they make the most out of your marketing budget. They are essential to your digital strategy and they can ensure more visibility and therefore, more potential clients.

How Do I Decide Which Solution Is Best For Me?

Ask yourself the following questions:

How big is my company? How many employees are there?
Is my business expected to respond to messages immediately? Is my clientele Gen Y and Z (comprising almost 60% of the global population and being some of the most demanding customes in customer service)?
Do I have multiple users to respond to messaging or just one that will handle all communication?
Am I going to use chatbots?

The answers to all those questions will give you an idea of what you need from WhatsApp and don’t forget…Summer Digital is here to help you connect your business with WhatsApp!

How Do I Decide Which Solution Is Best For Me?

Get In Touch With Summer Digital

WhatsApp API can make your business comms flowing. No more wondering who called who and who sent what. All communication will be possible on one platform and nothing will be lost! Summer Digital can help you choose the best solution for your company and circumstances and get you started with WhatsApp API today!